FREE 15-Minute Consult
Discuss your dog's behaviour, receive 1-2 quick tips, and recommended services
- 15 min15 minutes
- ONLINE SESSION (Zoom)
Call to discuss your dog's behaviour and how we might be able to help - no commitment necessary. Where possible, quick tips on predictable puppy problems, or basic manners can be provided - 1 or 2 issues per session. Can be offered via Zoom or telephone. For ongoing training needs, or more concerning behaviours we will provide clear pathway recommendations for our services.
Full credit/transfer/refund if Spot-On Dog Training cancels your class/training session. | Full credit/transfer/refund if the Client cancels 10 business days or more in advance of the class/session start date. | Partial credit/transfer/refund minus $50 processing fee if Client cancels less than 10 business days in advance of start date. | Clients who request a transfer or withdrawal after beginning a class will be subject to the $50 processing fee and receive a prorated refund or partial credit for another group class. | No refunds after the 2nd week of any group class. | Packages of private sessions purchased are non-refundable. | Sessions must be utilized within 90 days of purchase. Any remaining sessions after the 90-day period will be forfeited, and a new package purchased for subsequent sessions. | If you must cancel a class/session due to a human or canine medical/family emergency, we will transfer you to the next available class pending availability. No fees charged for transfer. If refunds are requested, the above policy applies. Does not include planned medical procedures or family matters. Written proof of the nature and timing of the emergency is required.